Request a new charge card
What if I was using the NewMotion EV Charging card before?
You will now receive a Shell Recharge card. You can order a new Shell Recharge card via the following steps:
Note: this charge card will have to be activated again before it can be used.
- Go to the Shell Recharge app (Google Play Store , AppStore )
- Go to 'Account'
- Click on 'charge cards'
- Click on the "order a new card" button
Note: this charge card will have to be activated again before it can be used.
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
For more general EV support
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