How can we help you?
Leading the e-mobility movement since 2009 has given us an impeccable understanding of any challenges that may arise with switching to EV. We continuously draw from our experience and expertise to make your transition to EV as simple as possible.
:format()/f/85281/2fb48dc5bf/photo-103-support-chargecard-6mbd.jpg)
Activate your charge card
Do you have a NewMotion charge card or a charge card from your leasing company?
:format()/f/85281/85e2c20246/fp-8-i-7984-2-1-3gr7.jpg)
Request a replacement charge card
Have you lost your charge card or do you need to renew it?
:format()/f/85281/b94788dda3/fp-8-i-3792-1-1-1984.jpg)
Register your charge point
Register your charge point on myNewMotion to make optimal use of all its smart features.
Frequently Asked Questions
AC Charging vs DC Charging
Ad Hoc Charging
Automatic Reimbursement
Billing & Invoicing
Charge Card
Charge Cable Type
Charge Point
Charging on-the-go
Contact
E-mail Notifications
Electric Cars
Frequently Asked Questions
Guest Usage
Lease Drivers
myNewMotion Manuals
OLEV Grants for home and workplace charge points
Plug & Charge
Public Charging
Registering on MyNewMotion
Remote Charge Point Control
Request a new charge card
Services & Subscriptions
Shell Recharge App
Troubleshooting Home Advanced, Business Lite and Business Pro
Troubleshooting Home Standard
Resources
Installation instruction - Home Standard 2.0
Installation instruction - Home Fast 2.0
Installation Instruction - Home Advanced 2.1
Installation Instruction - Home Advanced 2.0
Installation Instruction - Business Lite & Pro 2.1
Installation Instruction - Business Lite & Pro 2.0
Installation manual - Dynamic Power Management Home - Module
