Recharge your electric car from the comfort of your couch
Whether you live in an apartment or flat, are new to electric driving or a repeat fan, we provide the perfect charging solution for every EV driver.
Fast
Our speedy charge points recharge 10 times faster* than standard wall plugs.
Smart
Relax. Our online platform lets you remotely control your charge point from anywhere in your home.
Insightful
Stay current on the flow. See and track your charge history, energy usage, and costs with a simple click.
Secure
Give other people exclusive access to your charge point— if and when you choose.
Flexible and adaptive
You have the freedom to choose where your charge point is mounted — on a wall or on a pole next to your driveway. Literally any type of surface, indoors or outdoors.
Dynamic Power Management
Charge your EV at full throttle without blowing a fuse — our dynamic power management module balances your home’s energy demand so it never overloads. Extra costs apply.
Automatic updates
Get on with your life. Remote, automated updates keep your charge point operating smoothly so you never have to think about fixes or new features.
Installation of your charge point
Hassle-free installations are our thing. Our package includes a smooth installation carried out by our experienced installers.
Home charging packages
Charge point features | Connect | Advanced |
---|---|---|
Max. charging speed | 22 kW | 22 kW |
Compatible with all EVs | ||
Weatherproof | ||
Bluetooth® connectivity | ||
Internet connectivity | WiFi** | WiFi + SIM** |
MID certified kWh meter | ||
RFID user identity authentication | ||
OZEV approved (subject to applicability) |
Plus subscriptionIncluded | |
---|---|
Start/stop charge sessions remotely | |
View previous charge sessions | |
24/7 support and remote monitoring | |
Automatic firmware updates | |
Secure charging with RFID card and app | |
Sim contract |
Charge point features | Connect | Advanced |
---|---|---|
Max. charging speed | 22 kW | 22 kW |
Compatible with all EVs | ||
Weatherproof | ||
Bluetooth® connectivity | ||
Internet connectivity | WiFi** | WiFi + SIM** |
MID certified kWh meter | ||
RFID user identity authentication | ||
OZEV approved (subject to applicability) |
Plus subscriptionIncluded | |
---|---|
Start/stop charge sessions remotely | |
View previous charge sessions | |
24/7 support and remote monitoring | |
Automatic firmware updates | |
Secure charging with RFID card and app | |
Sim contract |
Your home charge point installation journey
Step 1
Online installation survey
This is the moment where you can let us know how and what exactly you want for your charge point: where do you want it installed, which colour… all online
Step 2
Confirmed quote
We will send you a breakdown of your order. Once your EV provider approves, we will get in touch to schedule an installation date
Step 3
Installation
Your charge point will be mounted and connected to your mains power supply ready for use, typically takes about 2 hours
Step 4
Activation
And the most exciting part: the first charge. The installer will do a quick demonstration and after activating your products online, you’ll be able to start charging your EV
3 benefits of having a charge point at home
Start your journey fully charged, at 100% everyday
No need to stress about where the next charge point will be. Charge your car at home while you enjoy that morning coffee you can’t ever drink.
Drive affordably for an optimal charging experience
Charge at the advantageous home energy tariff, and benefit from even lower tariffs by charging overnight.
More than just a charge point, enjoy the full package
From the charge point, to the management platform, support services and an app for on-the-go charging: with us, you'll never run out of charge.
Frequently asked questions
Plugging your car into the wall socket is not just inefficient as it can take ages to be fully charged, but it can also be dangerous. Our charge points, besides being very good looking, are also extremely secure and will charge your EV up to 22kW.
The charge time depends on the battery size of your car and the speed of your charger. Your dealership will be your best friend on this matter. They will be able to provide you with further information based on which car you have ordered.
Usually, it takes up to 6 weeks to install your charge point.
Don’t worry, we won’t let you in the dark. We’ll continuously be in touch with you on the exact timelines from the moment you order.
You can remotely start and stop charging sessions via your account on the Shell Recharge online platform. Here, you can also track and monitor charging sessions and configure settings such as reimbursement tariffs and access.
Possible cause
No electricity connected to charge point
The card is not a charge card, but e.g. a credit card.
The card is defective
RFID reader at the charge point no longer works
Solution
Move the position of the circuit-breaker (Note: If you have a three-position circuit-breaker, then you must first push it downwards before it can be pushed upwards).
Check that your lease card is not just set for petrol.
Check whether your card is worn or torn. If so, request a replacement free of charge on our website.
Contact Shell Recharge if none of the above solve the problem.
To get started check that you have the following:
You have a registered and active Shell Recharge account.
You have a Shell Recharge charge card. This charge card needs to be activated and configured for public charging in your Shell Recharge account.
Yes, our charge points are completely waterproof and stand temperatures between -30°C and +50°C.
The charge point connects directly to your home electricity connection, so you will be billed directly by your supplier at your standard energy rate. Contact your electricity supplier to find out the rate you pay per kWh.
If you are not adding Dynamic Power Management (DPM) and the free capacity in your main power supply is already limited, you will most likely have to increase the fuse size. If you add DPM you will better utilize the free capacity and recharge faster. In some cases, you might have to both install DPM and increase the main fuse size.