The automatic reimbursement can be configured in your my.newmotion.com user account. Once configured, we will make sure that each month, an invoice will be sent to the bank account attached to the charge card (in case of a lease card this will be the lease company’s bank account). A credit note of the same amount is at the same time sent to the refund account. This way, each month you will be compensated for the costs of the electricity at home. To enable the automatic reimbursement go to: my.newmotion.com > ‘chargepoints’ > ‘configurations’ > ‘configure charge card access’.
Log in to my.newmotion.com and open the ‘bank accounts’ tab (indicated by the Euro icon). Check your invoice for your Debtor number and open the configurations of this bank account. You can now change the necessary information. It is not possible to change an IBAN, if this needs to be changed you will have to add a new bank account, and link it to the charge card or point.
The costs of public charging vary. We collaborate with many different charge point operators to grow and maintain our charging network. To be able to offer you a seamless charging experience throughout the entire network, we provide roaming services for which we charge a transaction fee of €0,35 with a maximum of 20 transactions per month. The actual charging costs may differ from local tariffs and tariffs can vary between charge points. To know exactly what your charging session will cost, you can easily check the actual tariff of the specific charge point in our Shell Recharge app.
*Tariff holds for both national and international charging, incl VAT.
To get started check that you have the following: