The automatic reimbursement can be configured in your my.newmotion.com user account. Once configured, we will make sure that each month, an invoice will be sent to the bank account attached to the charge card (in case of a lease card this will be the lease company’s bank account). A credit note of the same amount is at the same time sent to the refund account. This way, each month you will be compensated for the costs of the electricity at home. To enable the automatic reimbursement go to: my.newmotion.com > ‘chargepoints’ > ‘configurations’ > ‘configure charge card access’.
Log in to my.newmotion.com and open the ‘bank accounts’ tab (indicated by the Euro icon). Check your invoice for your Debtor number and open the configurations of this bank account. You can now change the necessary information. It is not possible to change an IBAN, if this needs to be changed you will have to add a new bank account, and link it to the charge card or point.
The costs of a charge session are determined by the provider of a charge point. The costs may differ between various charge points and a detailed overview is available in our app.
The prices are usually a combination of a starting tariff (per session), a volume rate (per kWh) and a time (per hour). The time is determined by the start and end time of a charging session, which is the period that the charge point is occupied by your car. Once the provider of the charge point has calculated the costs of the charge session, NewMotion adds the costs for facilitating public charging and the supplied charge services. These costs amount to € 0.35 incl. VAT per session (after 20 transactions per month no transaction costs will be charged).
To get started check that you have the following: