To request a Shell Recharge charge card and access Europe’s largest public charge network, please download the Shell Recharge app. If you want to order charge cards for employees or your drivers, or would like to discover more about our MSP proposition please click here.
To activate the Shell Recharge card download the Shell Recharge app and follow the activation instructions for your charge card
There are a few possible reasons:
You may have received multiple charge cards (e.g. with your charge point, with your car and/or from your employer), but you only need to use one of these cards to activate a charge session. If you have received a charge card from your employer or lease company then we recommend that you always use that charge card.
Please visit the webpage Request a new charge card.
By connecting a charge card to your charge point, all sessions on this charge point will be registered and tracked. This can be useful for overview and analysis purposes. Also, this makes it possible to get reimbursed for your home charging electricity costs by your employer/lease company.
Unfortunately, this is not possible at the moment. It is important to note that charge sessions always need to be started and stopped with the same card, otherwise a charge point will not unlock your cable when you want to end your charge session.