International Netherlands Austria Norway Belgium (NL)Spain Belgium (FR)Switzerland (DE)Denmark Switzerland (FR)France Switzerland (IT)Germany Sweden Italy United Kingdom Finland

Scheduled maintenance

What does the maintenance affect?

During the maintenance windows our EV Charging app, Shell Recharge app and myNewMotion portal will all be out of service between 10.00 and 12.00 CET.

Why is NewMotion doing maintenance?

Over the last few months, we have experienced tremendous growth and this upgrade will allow us to continue to provide a great service well into the future.

Can Customer Support provide assistance to access the disrupted services?

Unfortunately during the maintenance windows our customer care team will be unable to retrieve your personal information and therefore not able to provide you access to your app or myNewMotion. We apologise for any inconvenience the disruption to our services may cause.

For Car Manufacturers

For Leasing Companies

For Businesses

Learn about our services by location

For Resellers

For End Drivers

News and Updates

Reports and Success Stories

Pressroom

Featured Knowledge

Over 150,000 charge points: One step closer to a zero-emission world

EV Driver Survey report 2021

Mazda selects NewMotion as its preferred electric vehicle charge point partner in the UK

Scheduled maintenance