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How does pricing work for public charging?

In comparison to traditional fuels, pricing for EV charging can be less visible and straightforward if you don’t know what to look out for. We understand the topic may raise questions. To help, we’ve created this page to explain how charging costs are calculated, what charging costs consist of and how you can preempt what a session will cost.

How are charging costs determined at NewMotion?

Charging costs at public charge points depend on a lot of different factors, such as where you charge, what card you use, how much you charge and what additional charging services you use. The process behind it is however always similar.

  1. You check pricing in the EV charging app
    In our apps (EV Charging by NewMotion and Shell Recharge) you can find and navigate to public charge points. By selecting a charge point, you will immediately see its respective tariffs and the estimated total costs of your charging session.

  2. You are connected to the network → MSP tariff
    As a Mobility Service Provider (MSP), NewMotion will charge a transaction fee of €0.35 per charging session (with a maximum transaction fee capped at €7.00 per month). This transaction fee is the same regardless of how much electricity is used or how long the EV is connected to the charge point.

  3. Your battery is charged → CPO tariff
    Charge Point Operators (CPOs) will charge a start fee and tariffs for the number of kilowatt-hours (kWh) you charge, for the amount of time you were connected to a charge point, or a combination of both. In most cases, only kWh tariffs are charged, however, sometimes minute tariffs are used to prevent people from unnecessarily occupying public charge points.

    In order to make pricing actually more transparent, NewMotionin in general, aims to apply the pricing set by the CPO.

  4. You pay one invoice that includes all costs
    At the end of every month, you receive an overview of all your different charging sessions including the number of kWh charged and the duration of the charging sessions. The total costs shown consist of the tariffs set by the listed CPOs plus the transaction fee from NewMotion.

Parties involved in determining the charging costs

As you can see from the process above, multiple parties are involved in offering public charging services, and thereby play a part in determining the costs. In the infographic below, you can see how they collaborate.

Charge Point Operators (CPOs)

The companies that operate the charge points. CPOs install the charge point, take care of maintenance and determine which billing model (per kilowatt-hour, per minute or per charging session) applies. In many cities, public utilities operate their own charge points, additional to a large number of private companies.

Mobility Service Providers (MSPs) / Roaming providers

Companies that offer one charge card to give you access to the charge points of many different CPOs. Because there are so many CPOs, the charging infrastructure is very fragmented. MSPs, or roaming providers, solve this by making agreements with CPOs and connecting their charge points in a so-called roaming network. This ensures that, as a driver, you have the best charge point coverage possible and you don't have to carry a wallet full of charge cards with you.

Charging tariffs in the Netherlands

The charging tariffs below apply to the Dutch charging network only. For local prices, please check the EV charging by NewMotion or Shell Recharge app.

*Other charge point providers

The tariff for other charge points is only applicable for the charge point providers below. Is your charge card provider not listed? Please check the actual tariffs at your charge card provider. You can also find the actual tariffs in one of our apps.

  • Shell Recharge
  • NewMotion
  • Arval France
  • Ford/NewMotion
  • Mazda/NewMotion
  • Mitsubishi/NewMotion
  • Renault/NewMotion
  • Sonnen/NewMotion
  • UTA

Why do different charge cards hold different costs?

Charge point operators (CPOs) use different pricing models and each mobility service provider (MSP) is free to choose how they will charge the end-driver. There are many different billing models and sometimes you might pay different prices at the same charge point, depending on which charge card you use.

Each CPO is free to decide on the billing model for its charge points and how much a unit of charging (either minute or kWh) costs. As roaming providers offer access to the charge points of many different CPOs, who all set their own prices, there is no single price in a roaming network. Agreements between specific CPOs and MSPs can be made, which can result in price differences between providers.

MSPs are also free to set their own tariffs for charging sessions, allowing them to charge more or less than the energy price set by the CPO. Next, they can add a minute or session fee and add a subscription fee.

At NewMotion, we collaborate with many different charge point operators to grow and maintain our charging network. To give customers clarity on our tariffs, we use CPO tariffs with a fixed transaction fee of €0,35 up to a maximum of €7 per month. In cases where a minute fee is applied by the CPO, we protect customers by setting a maximum of €50 for AC charging and €100 for DC charging.

To avoid surprises, here’s what we suggest you do before plugging in

  1. Choose a public charge point in the app or in my.newmotion.com
  2. Look up the current tariffs of a public charge point
  3. Check the estimated session costs based on the charge point tariffs, your car and your charging needs at that moment (e.g. current battery level).
  4. Compare tariffs of available charge points nearby.


This allows you to make an informed decision on where you’d like to charge your car and for how much with no hidden surprises.

Payment methods: charge card vs. direct payment

Having a charge card from an MSP can provide several benefits, such as an easy overview of your charging sessions as well as cheaper charging rates. However, at many public charge points it is also possible to charge without a charge card. By scanning a QR code on the charge point, you can also set up a one-time payment transaction.

With these ad-hoc payment methods, you are able to immediately pay for charging which is handy but you do lose consolidated billing statements in most circumstances which many, especially those driving for work, rely on.