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Installer Support


NewMotion works with certified installers - true professionals who know what is the best way to install a NewMotion charge point. The quality of NewMotion installations is determined by two measured values: customer happiness and first time right (FTR) rating. NewMotion offers installers the help and support they need to deliver premium quality installations. We supply our installers with the digital tools they need to excel.


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Installation Services

Installation Services

Installer Training Academy

All of NewMotion’s certified installers are trained via the online Installer Training Academy. After completing the online training, installers can further improve their expertise by attending an offline training which is hosted by NewMotion’s very own expert installers.

Online training

You will learn assessment-based. This means that you learn by answering questions. You don't need to know anything before you start. Don't worry. It is not a test. And making mistakes is no problem at all. Whether you answered right or wrong, you always get feedback on your answer. This is how you learn during the drill. The app is adaptive and adjusts to your level and pace. So topics you find difficult will return more often. This means that questions are repeated from time to time. Things you have already mastered will return less often. This way you learn quickly and efficiently, and you will have your required knowledge level in no time! Watch this video for a short explanation about Drillster.

Offline training

Even after completing the online Training Academy, you may feel the need for a more practical and hands-on training. Reach out to your NewMotion Installation Desk and ask for the next offline installation training at one of our training locations.

At this moment NewMotion is training all her partners. Are you interested in becoming a NewMotion certified installer? Please contact us via installertrainingacademy@newmotion.com and let us know that you are interested.


Why become a NewMotion certified installer?

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Quality guarantee

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Increase of First Time Right installations

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Bigger margin on your installation

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Increase customer satisfaction